Частые вопросы

Choose your dates on the villa's availability calendar, add any extras, and complete the booking form. Your dates are reserved instantly and you'll receive a confirmation email with your booking reference and payment instructions.

We'll email you our bank details with your booking confirmation. A 30% deposit secures your dates and the balance is due 8 weeks before arrival. Bookings made within 8 weeks of arrival are payable in full. Card payment is coming soon.

Most villas ask for a refundable damage deposit, shown on the villa's page and in your booking summary. It's returned in full within a few days of check-out, provided the villa is left as found.

Bookings can be cancelled free of charge up to 60 days before check-in. Between 60 and 30 days before check-in, 50% of the booking total is due. Within 30 days the full total is due. We always try to re-let cancelled dates — anything we recover is refunded to you.

Check-in is usually from 4pm and check-out by 10am — each villa's exact times are shown on its page and in your confirmation email. If the changeover allows, we're always happy to be flexible; just ask.

Every stay begins with the villa professionally cleaned, with fresh linen and towels. Longer stays include a mid-stay clean at most villas, and daily cleaning can be arranged as an extra.

Yes — private transfers from Dalaman airport (about 1 hour 45 minutes) or Antalya (about 3 hours) can be added to your booking, or arranged any time before you travel.

Yes. Turkish law requires all guests to be registered with the authorities at check-in (kimlik bildirimi), so we'll ask to take passport details for everyone in your party on arrival. It takes two minutes.

Many are — look for cots, high chairs, stair gates and child-safe pool fencing in the villa's features. Infants under two don't count towards a villa's guest limit, and cots can be added to any booking.

The season runs from April to early November. July and August are hottest and busiest; May, June, September and October are warm, calmer and better value. Winter is quiet and mild, with many restaurants closed but the town at its most local.

Not necessarily. Many of our villas are a walk from the harbour and restaurants, and taxis are plentiful. A hire car is worth it if you want to explore Patara, Kaputaş beach, Saklıkent gorge and the Lycian ruins at your own pace — we can arrange delivery to the villa.